Privacy Policy

Literatu and your personal information.

The Literatu Privacy Policy sets out what personal information Literatu Pty Limited (Literatu, we or us) collect about you when you use the Literatu Web Cloud delivered platform and associated Apps for either free or for a fee.

Our policy identifies how we collect your personal information, how we hold it and to whom we disclose it.  Our policy lists the information we may collect from you when you use our website / services / applications known in the marketplace as Literatu and Scribo. 

This Privacy Policy may be amended from time to time should our practices or any legislative requirements change.

Literatu Privacy Statement and Policy

What kinds of personal information do we collect and how?

The personal information we collect depends on your relationship with us – whether you are a teacher, student or parent. Base personal information we collect with your permission on registration to our website / services / applications includes:
• your website registration and login information;
• your nominated email address
• your current name
• your country of domicile

 Should we ever request further information to verify your account, we will only collect sensitive information from you or about you with your consent unless otherwise required or authorised by law.

When users submit information about themselves, it is assumed that the user has granted consent to our collection of that information.  When we obtain such information from a third party (such as through a school or institution at which you or your child studies), we will usually enlist that third party to obtain consent from you if that is required. Should that third party register an account in Literatu for you, it is assumed that consent was given.

What is our approach to collecting personal information about children?

We collect information about students who, for example, complete assessments at schools who use Literatu. In general, a person over 15 years will have the capacity to make his or her own privacy decisions.

For children who are under 15 years old, or who otherwise cannot make these decisions for themselves, Literatu will refer or deal with requests for access, consent and notices in relation to personal information to the parent and/or guardian or relevant school or institution to whom the user account is associated.  We will treat consent given by a teacher, parent and/or guardian as consent given on behalf of the child, and notices to the relevant school or other institution or teacher, parent and/or guardian will act as notice given to the child.

Children’s on-line privacy protection
Literatu understands the importance of protecting children’s privacy, especially in an on-line environment. Literatu will do everything it can to protect the privacy of minors.

When do we collect your personal information?

We may collect your personal information at any time when you contact us. In any of the following contexts (purchase or use our online product, register with us online, participate in online discussions, enter competitions, when you post to our social media pages (Twitter, LinkedIn and Facebook).

Are cookies and IP addresses used?

The Site uses cookies to identify you and your interests and to track usage of the Site. Cookies are small pieces of text stored on your computer that help us know which browser you are using and where you have been on the Site, and on Web sites to which you may link in order to use some of our features. By accepting our cookie, you will be permitted access to certain pages of the Site without having to log in each time you visit. If you prefer not to accept a cookie, you can set your web browser to warn you before accepting cookies, or you can refuse all cookies by turning them off in your web browser. A user who does not accept the cookie from the Site may not be able to access certain areas of the Site. Literatu also logs TCP/IP addresses, or the location of computers on the Internet, to help diagnose problems with our server and to administer the Site. 

Why do we collect information – how we use and /or disclose?

We collect, hold and disclose personal information:
• when assessment data is collected from teacher initiated activities
• to inform parents of child assessment performance
• to inform teachers of student assessment information in both summary and detailed format; and
• to comply with our legal obligations. 

How can you request not to receive direct marketing?      

You may ask us at any time to stop sending you direct marketing information or to stop being contacted by us.  You do this by sending an email to support@literatu.com.  

Who do we disclose your personal information to?
We may disclose personal information to the school to which students are connected and Parents of students. 

Do we disclose your information overseas?
No. Never 

How do we hold your personal information and keep it secure?

Literatu data is stored on servers provisioned in Microsoft AZURE world class, highly secure AZURE data centres. The customer’s country or region determines the storage location for that customer’s data. All data for Australian schools is located in the AZURE Sydney center.

AZURE’s data centres utilize state-of-the art electronic surveillance and multi-factor access control systems. Data centres are staffed 24x7 by trained security guards, and access is authorized strictly on a least privileged basis.
Environmental systems are designed to minimize the impact of disruptions to operations. And multiple geographic regions and Availability Zones allow you to remain resilient in the face of most failure modes, including natural disasters or system failures. 

How can you seek access to, and correction of your information?

You may request access to your personal information by writing to us or contacting us at any time at the details below.  We will promptly acknowledge receipt, and we will endeavour to deal with and respond to your request within a reasonable time (usually within one week).
If you think that any personal information we hold about you is inaccurate, incomplete, out-of-date or irrelevant, you may ask us to correct it.  

How can you seek further information or complain about a breach of your privacy?

In the event that Literatu suffers any breach of security, we will inform you of such a breach and work to remedy any further breaches occurring again.
If you have any questions about this Privacy Policy or consider that we have breached your privacy, you can contact us at:
The CEO
Literatu Pty Limited
103/109 Alexander Street
CROWS NEST NSW 2065 Australia
Email: team@literatu.com 
Telephone: +61 2  9906 7023
We will investigate any complaint, and communicate with you as soon as practicable after it is received.